Effective Date: June 2023

Welcome to The Retreat by Carley (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit www.theretreatbycarley.com (the “Site”).

1. Information We Collect

We collect personal data when you interact with our Site, including:

  • Personal Information: Name, email address, phone number, mailing address.

  • Payment Information: Processed securely through third-party platforms like Stripe. We do not store full credit card details.

  • Device & Usage Data: IP address, browser type, pages visited, time spent, cookies and other tracking technologies.

2. How We Collect Information

We collect information in the following ways:

  • When you fill out forms (e.g., contact, newsletter signup).

  • When you purchase products or services.

  • When you book appointments or events.

  • Through cookies and similar tracking technologies.

3. How We Use Your Information

We use your data to:

  • Fulfill orders and process payments.

  • Send you order confirmations and important updates.

  • Respond to inquiries and provide customer support.

  • Send marketing emails (only if you’ve opted in).

  • Analyze website traffic and improve our services.

4. Sharing Your Information

We only share your information with third parties when necessary, including:

  • Payment processors (e.g., Stripe) for secure transactions.

  • Email marketing platforms (e.g., Stripe or Substack to send you updates, if subscribed.

  • Analytics providers (e.g., Google Analytics) for tracking and performance.

These third parties are only provided with the minimum data necessary and are required to protect your information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze traffic. You can control cookie preferences through your browser settings. By using our Site, you consent to our use of cookies.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We implement industry-standard measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

8. International Users

If you are accessing our Site from outside the United States, be aware that your information may be transferred to and stored in servers located in the U.S.

9. Your Rights

Depending on your location, you may have rights under data protection laws, including:

  • The right to access, correct, or delete your personal information.

  • The right to object to processing or withdraw consent.

  • The right to data portability.

To exercise your rights, contact us at: carley@theretreatbycarley.com.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from individuals under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: carley@theretreatbycarley.com
Address: Woodstock, Georgia, USA